Frequently asked questions
1
HOW FRESH ARE WHOLESALEFLOWERS.NET'S FLOWERS?
We ship wholesale flowers direct from the farm.
The boxes are ice packed from the farm and inspected by our quality control department before leaving. Our farms met all the technical requirements. When the flowers arrived to the U.S our quality control professionals inspect all the boxes to ensure that the highest quality is delivered. Our boxes are design to fit the requirements for priority next day delivery, that way the flowers arrive in the best conditions possible.
2
NUMBER OF STEMS PER BUNCH.
- Carnations and minicarnations: 10 stems per bunch
- Roses: 25 stems per bunch
- Gerberas and minigerberas: 10 stems per bunch.
- Chrysanthemums-Daisy: 6 stems per bunch
- Chrysanthemums-Disbuds: 10 stems per bunch
- Chrysanthemums-Cushion: 6 stems per bunch
- Chrysanthemums- Micropoms: 6 stems per bunch
- Asters: 10 stems per bunch
- Hypericum: 10 stems per bunch
- Gyp Million star (baby’s breath): 10 stems per bunch.
- Limonium: 10 stems per bunch
- Callas premium cut: 20 stems per box
- Mini callas : 10 stems per bunch.
- Hydrangeas white and Blue: 10 stems per box.
- Hydrangeas mini green : 15 stems per box.
- Hydrangeas Green Premium: 20 stems per box.
- Hydrangeas white premium: 20 stems per box
- Hydrangeas purple, hot pink: 20 stems per box
- Asiatic lilies: 10 stems per bunch.
- Oriental lilies: 25 stems per box.
- Dendrobiums: 10 stems per bunch.
3
CAN I PLACE THE FLOWERS IN THE REFRIGERATOR?
We don’t recommend the use of regular refrigerators to storage the flowers; fruits and vegetables generate ethylene gas that reduces the life of the flowers.
4
CAN I CHOOSE THE VARIETIES OF THE ROSES IN MY BOX?
Yes, you can choose the varieties and/or the colors that you want on roses; you can mix maximum 4 bunches per box. In the ordering process you will find a comments field where you can just let us know which varieties you need.
5
HOW ARE CYMBIDIUMS PACKED?
Cymbidium orquids are packed 4 stems per box. Each stem is considered one bunch; cymbidiums have 13+ blooms per stem. Cymbidiums are shipped with water tubes to ensure freshness. Price is per stem and not per bunch, 1 stem= 1 bunch.
6
CAN I PLACE AN ORDER FOR LESS QUANTITY THAN 1 BOX?
No, we only sell by the box, and basically we always send the flowers as they come from the farm, and we avoid handling the product by bunches, because it reduces the vase life.
7
CAN I CHANGE OR CANCEL MY ORDER?
Changes and cancellations will be accepted up to (7) days prior to the original delivery date. Holidays order changes and cancellations will be accepted up to
(10) days prior to Thanksgiving, Christmas, Valentine's Day, Father's Day or Mother's Day (because of our extremely high volume of orders during these times). Any change or cancellation request must be notified via email. No changes or cancellations are accepted over the phone. In the event you cancel an order keep in mind that the refund will be for the original order amount minus the 30% cancellation fee.
